Frequently Asked Questions

Everything you need to know about shopping with rappid.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and ‘Buy Now, Pay Later’ options via Klarna and Afterpay.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.

Are your materials sustainably sourced?

At rappid., we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.